Shipping and Handling

Domestic Shipping

All orders are hand packed with love at home. Based in Melbourne, Australia.
If your order is urgent, please leave a note at checkout so we can prioritise your order. 
Orders will be packed and ready for pick-up usually within 3 - 6 business days.
Estimated delivery: 3 - 6 business days (from pick-up date).
Items are always shipped with tracking.
Regular shipping with Sendle. Express and remote shipping with Australia Post.
 

Pick Up

We provide a pick up option for local customers who live in Naarm (Melbourne) at our flagship store in Fitzroy — 65 Johnston St Fitzroy 3065. For pick up times please check our opening hours either on Google or Facebook. 
Pick ups are ready within 24 hours from purchase.
Details will be provided when orders are placed.
 

International Shipping

We ship worldwide.
Delivery times may vary for international customers.
Estimated delivery: 4-6 days for countries near Australia, 15 days for countries further away (from pick-up date).
Prices are calculated at checkout.
We are not responsible for any customs charges/taxes/import duties.
Shipped with Sendle.
 

Sustainability

Packed with 100% compostable, eco-friendly packaging using Hero Packaging.
Our primary courier is Sendle, Australia's first 100% carbon neutral delivery service.
 

Insurance

Items below the cost of $100 will have shipping cover (not applicable for express/remote area services).
 

Lost Packages

If an item is lost or damaged during transit, we are not responsible, however, we will do our best to help investigate the situation.